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At The Elevant Brand, we want you to be fully satisfied with your purchase. If for any reason you’re not completely happy, we gladly accept returns within 30 days of your original purchase date.
Return Process: Contact our Customer Service team with your order number and the reason for your return. Once your return is approved, our team will provide the return address and any additional instructions.
Refund: Upon receiving and inspecting the returned item, we’ll issue a full refund to your original payment method. Please allow up to 7-10 business days for the refund to appear in your account.
Please note: Certain items may not be eligible for return. See our full return terms for details.
Processing Time: Orders are processed and shipped within 7 days from the order date.
Tracking: You’ll receive an email with tracking details as soon as your order is shipped. You can follow the link in the email to check the delivery status.
For questions regarding shipping, delivery times, or tracking, please reach out to our Customer Service team at mdavis@theelevantbrand.com